NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi USB port
I purchased an Oribi around Christmas time from Costco. When the networked USB hard drive that I plugged into the unit did not work, I called into Orbi tech support and was told that the Orbi's USB port was not yet working, but it would be shortly activated and external hard drive use would be functional at that time.
Since calling Netgear tech support (even for a super expensive device like the Orbi) is a HORRIBLE experience, I stopped calling to check on the status of the firmware update needed to add support for these basic functions.
Today, however, I googled the issue and was surpised to find at least two closed topics in this set of forums saying that the port is still not working and, even after it's activated, may never support external hard drives.
Is that correct? Was I misinformed before? Fortunately, Costco has a generous return policy....
there is a simple answer and thats to put that hard drive in a real nas unit with ethernet as its connection method and this way you will get fast speeds from your hard drive as even if the usb does get activated ( which i doubt ) it would only be usb 2 and quite slow with hdd and the like
i see the new rbk40 and 30 dont even have usb at all , so i would suggest its not ever going to be a usable feature on the rbk50 ether
10 Replies
The USB port is indeed still idled.
there is a simple answer and thats to put that hard drive in a real nas unit with ethernet as its connection method and this way you will get fast speeds from your hard drive as even if the usb does get activated ( which i doubt ) it would only be usb 2 and quite slow with hdd and the like
i see the new rbk40 and 30 dont even have usb at all , so i would suggest its not ever going to be a usable feature on the rbk50 ether
still waiting for updates on this from Netgear
I said its for future use but it does nothing right now.
DarrenM
Darren,
Thank you. Do you have an ETA when I will be able to hook up an external hard drive for network back up purposes? I'm feeling like this has been outstanding for a long while and am thinking about returning my unit to Costco to buy a different device.
Hello none5x
I do not have any info on that will let you know if I find anything out on this.
DarrenM
