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Forum Discussion
ChuckieCheese
Jan 28, 2017Luminary
Orbi: We really need separate SSID for 2.4 Ghz and 5Ghz or speed is limited to less than 200 Mbps
TLDR: With Orbi, my 5Ghz capable devices are "forced" to connect to 2.4 Ghz most of the time, slowing down speed. Tested against 3 different routers and my 5Ghz capable can connect to 5Ghz network al...
khad
Oct 11, 2017Apprentice
And I should mention that people have been setting the SSID for the 5 GHz network separately like that for nearly a year. It's worked across many updates. It's a pretty basic setting.
Szerby
Oct 16, 2017Aspirant
I have follwed the telent instructions and commands extacly. I still do not have seprated ssid's. I really need this I have a smart home device that only works on 2.4g and I can not configure it when my iphone is on 5g.
Any ideas. I am on V2.0.0.56 firmware
- st_shawOct 16, 2017Master
It really shouldn't matter. But, just to setup your device, I would try powering off any satellites you have, so the devices all connect to the Orbi router. If that still doesn't work, you could then try moving your iPhone so far away from Orbi that your iPhone is forced to connect using 2.4G. Others have said this worked for them.
- khadOct 16, 2017Apprentice
EDIT: I split my post into a separate thread because I felt it was way too hard for me to find this information when I needed it. Hopefully this will increase visibility of it and maybe even get Netgear to act.
How to set a separate SSID for the 5 GHz network on your Orbi
- Retired_MemberNov 11, 2017
After reading through this thread, I am starting to wonder if the "combined" 2.4 and 5.0Ghz is causing my problem. I have a Harmony Remote Hub connected to the network, as well as phone to edit activities on the hub. Both are on the same network, but the phone is on 5 and the hub is 2.4. I can't edit because it wants them both on the same network and it is recognizing the 2 bands as different. I have no way of switching one to get them together. I have had issues with security cams as well. I think I'll need to start looking for another whole house solution.
- khadNov 13, 2017Apprentice
Retired_Member,
If you follow the steps I provided in this other thread, you can create separate SSIDs for your 5 GHz and 2.4 GHz networks. At the very least that will allow you to troubleshoot your issue and see if it is related to that or not. I don't suspect it is, but if you're technically inclined, it's easy enough to try and revert if it doesn't help:
How to set a separate SSID for the 5 GHz network on your Orbi
- aksmeNov 25, 2017Aspirant
Hello all,
I have the Orbi bundle from Costco and have found that the single SSID approach is not working with half of the devices I have at home.
The newer devices (laptops and phones) connect just fine and I have great coverage.
However, some of the my older laptops when trying to connect are just returning an error "cannot connect to this network". This is after providing the correct password.
Does anyone know if there is a way (for the layman) around this without having to buy new laptops?
- khadNov 25, 2017Apprentice
st_shaw is spot on. I wrote up a post that describes How to set a separate SSID for the 5 GHz network on your Orbi.