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Forum Discussion
Tcrus
Nov 02, 2017Luminary
Orbi WIFI keeps dropping out???
I have had my ORBI (base sat+2 sats) system 6 months and it ran so smooth. Now I am experiencing WIFI drops multiple times a day. My firmware is up to date. Anyone else having this problem? There is ...
thevans4
Jun 21, 2018Aspirant
Using Orbi Mesh system router RBK23 for 4 days now. Granted the setup is faster than the old mac extreme system I had throughout the house. But it continually drops signal. So much so my security cameras ar enot even picking everythng up because they continually have to reboot.
I spent 3 hours with tech support- India- they knew nothing how to help.
I can't access http://www.routerlogin.net - to change anything. The remote management on my iphone can't access. Seems like this is a ongoing problem- NET GEAR do somethng about it. Any advise from other users is appreciated. When you ditched the Orbi what did you replace it with?
- FURRYe38Jun 21, 2018Guru - Experienced User
thevans4 wrote:
Using Orbi Mesh system router RBK23 for 4 days now. Granted the setup is faster than the old mac extreme system I had throughout the house. But it continually drops signal. So much so my security cameras ar enot even picking everythng up because they continually have to reboot.
I spent 3 hours with tech support- India- they knew nothing how to help.
I can't access http://www.routerlogin.net - to change anything. The remote management on my iphone can't access. Seems like this is a ongoing problem- NET GEAR do somethng about it. Any advise from other users is appreciated. When you ditched the Orbi what did you replace it with?
- DarrenMJun 25, 2018Sr. NETGEAR Moderator
What firmware version are you running on your orbi system?
DarrenM
- FURRYe38Jun 25, 2018Guru - Experienced User
What FW version are you using on the router and satelites?
What is the distances between the router and satellites?
How big is your home? Sq Ft?
Any wireless neghbors near by? If so, how many?
What channels are you using?
What is the Mfr and model# of your ISP modem? Buit in router here by chance?
What phone do you have? Apply or Android?
Can you access the Orbi's router page from a PC connected to the router?
How many cameras do you have connected to the router? Mfr and model# of cameras?
My CBK40 is in gatway mode, Zero issues without having to reboot or resets in any time frame. 3 cameras and two NEST controllers connected on mine.
Set up my friends RBK50 a couple of weekends ago in router mode. Zero issues there as well:
thevans4 wrote:
Using Orbi Mesh system router RBK23 for 4 days now. Granted the setup is faster than the old mac extreme system I had throughout the house. But it continually drops signal. So much so my security cameras ar enot even picking everythng up because they continually have to reboot.
I spent 3 hours with tech support- India- they knew nothing how to help.
I can't access http://www.routerlogin.net - to change anything. The remote management on my iphone can't access. Seems like this is a ongoing problem- NET GEAR do somethng about it. Any advise from other users is appreciated. When you ditched the Orbi what did you replace it with?
- thevans4Jul 02, 2018Aspirant
I returned the Orbi I had originally purchased to Amazon, and switched to a Google system.
I have not had one problem with the Google, no dropouts, good speed abd super easy setup.
Phone compatible Wifi app- super easy to use.
Fully recommend.
- TcrusSep 05, 2018Luminary
Problem is back! I dont know why and what to do about this. Dropping out 5-10 times a day.................................
- FURRYe38Sep 05, 2018Guru - Experienced User
What FW is currently loaded? Have you asked for the new Beta to see if that helps any? https://community.netgear.com/t5/Orbi/Looking-for-a-select-group-of-Orbi-Community-members-that-are/td-p/1624103/jump-to/first-unread-message
What is the Mfr and model# of the IP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Tcrus wrote:
Problem is back! I dont know why and what to do about this. Dropping out 5-10 times a day.................................