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Forum Discussion
Orbi WiFi speed slow
Please help... I have the orbi rbk50 set up and was fine. However recently I have noticed the speed is slow. When I test in the orbi app it thinks it is 50mb but when I test on mobile I am getting about 15mb. I plugged directly into the router and got 51mb. So this tells me the issue is the WiFi... However I have no time dea how to solve this. Seems to be when I added more sonos speakers.
23 Replies
The Sonos inter-speaker links can interfere with the Orbi 5 Ghz backhaul. The Sonos mesh network (Sonosnet) can interfere with the Orbi 2.4 GHz client radio.
1. Move your Sonos speakers a few feet away from the Orbi. In fact, don't put anything close to any Orbi unit.
2. If you have any Sonos device plugged into Ethernet, then Sonos will use its private mesh network--Sonosnet. You need to manually set Sonos and Orbi to use non-overlapping channels. Set Sonos to use Channel 11 and Orbi to use Channel 1, or vice versa. To set the Sonos channel, see Settings, Advanced, Sonosnet Channel in the Sonos controller. To set the Orbi channel, log into the Orbi management GUI and go to Advanced, Setup, Wireless Setup.
- Thanks for the reply... Not convinced that sonos is the issue now as unplugged them and still an issue. Sonos net channel is on 1 and orbi on 11. It is odd as when on WiFi speed test gives 11mb down and 17up....if it was interference wouldn't the up be affected? As wired I get 50mb down and 17up which is what is expected.
It must be something else or the orbi unit itself? It is like something is draining all the bandwidth on the wifi.- When measuruíng the speed on mobile, do you know if the mobile is connected to 5 GHz or 2.4 GHz? The 5GHz gives more bandwidth. Switch off Wifi and switch back on to change the band.
- Is the device you use for measuring connected to the router or the satellite? Do you see a difference if the device is connected to the router or the satellite?
- Does restarting the router/satellite improves anything?
- What device do you use for measurement? An iPhone?
- Do you see any difference if you get closer to the router/satellite?
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
What Devices are you using to test wireless? What other app are you using to test wireless speeds besides Orbi App? Turn OFF ALL other wifi sources, included SONOS before wireless speeds testing.What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
danall22 wrote:
Please help... I have the orbi rbk50 set up and was fine. However recently I have noticed the speed is slow. When I test in the orbi app it thinks it is 50mb but when I test on mobile I am getting about 15mb. I plugged directly into the router and got 51mb. So this tells me the issue is the WiFi... However I have no time dea how to solve this. Seems to be when I added more sonos speakers.- Just updated fireware to latest one today in the hope that would help... It has been doing it for a few days now so not the new fw to blame. The router is a Vodafone one supplied from isp. I am using the speed test app on android to test speed and ironically it is the same service that the orbi uses and the speeds are so different. The home is 1200sft I am using channel 11 on 2ghz and 40 on 5ghz.
Will look at changing those settings and see if that works.Yes, make a scan to see if others in the neighbourhood are using the same channels and choose an unused channel if possible.
