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Forum Discussion

Saved's avatar
Saved
Aspirant
Apr 03, 2018

Orbi WiFi System RBK53 firmware 2.1.2.18 doesn't auto update to 2.1.3.4

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    manually download the files and manually update using IE11 or FF browser. Do a full factory reset on both router and satellite units after upgrading FW.

    • Saved's avatar
      Saved
      Aspirant

      Thanks for your reply.  By the time I initiated the post, I had already done a manual update with Google Chrome, but without a factory reset.

       

      I had basically created this post to let the community and Netgear tech support know that the firmware version 2.1.2.18 was not auto updating & therefore it could also be a problem that would be transfered to the new firmware version 2.1.3.4,

       

      I figured Netgear probably did not consider fixing the Auto Update problem as they were creating the new firmware 2.1.3.4, due to possibly not being aware that such problem even existed.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Please do a full factory reset on the system and set up from scratch.


        Savedwrote:

        Thanks for your reply.  By the time I initiated the post, I had already done a manual update with Google Chrome, but without a factory reset.

         

        I had basically created this post to let the community and Netgear tech support know that the firmware version 2.1.2.18 was not auto updating & therefore it could also be a problem that would be transfered to the new firmware version 2.1.3.4,

         

        I figured Netgear probably did not consider fixing the Auto Update problem as they were creating the new firmware 2.1.3.4, due to possibly not being aware that such problem even existed.