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Forum Discussion
Orbi WiFi System
Just installed Orbi RBK50. Seems to work great! However, I did not disable my cable modem/router wifi connection. I just setup my Orbi wifi as Orbi20 and I still have my original wifi, Agent88. ...
Great comments. Thanks.
I am running in router mode (not AP), so I do have a double NAT situation. I've read elsewhere to shut of the modem/router wifi (Agent88) but nobody has explained how. Is there a specific procedure for doing this without disrupting my VOIP phone service?
It will depend on the model of your modem/router, but there should be a way to log in to the setup screens of the modem/router via a computer-like device plugged into an ethernet port on the modem/router and disabling the Wifi broadcast via an option. You might be able to do it via a device connecting to the Agent88 Wifi SSID, just recognize that once you select to turn off the Wifi, and select "Apply" or similar, that device will need to be reconnected to the Orbi20 SSID because the one you just used is now disabled. Your modem/router is probably reachable at 192.168.1.1 or 192.168.0.1, but could be different.
I am not familiar with VOIP phone service provided by cable companies, but I assume it is a wired connection from the modem/router to your VOIP phone device? If so, disabling the Wifi SSID on your modem/router (Agent88) will not affect your VOIP service.