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Forum Discussion
dg_sticks
Dec 23, 2016Guide
Orbi Wired Speeds Unacceptably Slow - Wifi Not Impacted - QoS Issues?
Ever since I have received my Orbi, I have been plauged with wired speed connection issues. My wired connection speed continues to be throttled from 10-20Mbps no matter what steps I take. My wireless...
RonV42
Dec 23, 2016Luminary
It's odd that you have seen speed issues using a wired connection to the Orbi. I assume you are plugging right into the switch of the router correct? I don't know if you have done the test with just the Orbi router connected and just your computer connected.
I know this is exstream but you may want to do a factory reset (I hate saying that since I don't like that type of soltuion) but there are settings that control how the network switch in the router is configured and will clear out QOS settings. And until they actually allow us to properly configure QOS in their firmware I would suggest leaving the QOS page alone after the reset since there is no option to turn it off and on once a speed test is run.
- dg_sticksDec 23, 2016Guide
Hi RonV42, thanks for the reply. I am indeed plugging right into the "switch" part of the base station (I have tried all three ports). I have turned off the satellite as well when conducting these tests, but still encounter the same issues.
I have done six factory resets before, but have not ever NOT visited the QoS page on the router's UI. Once I have time today, I will test this out and report back with my findings. To be honest, I'm not sure that this will do anything, but I am open to anything at this point. Thank you again.
- RonV42Dec 23, 2016Luminary
Here is another test you can try if you have a satelite unit set up. Each satelite also has a 4 port switch on it and has high wireless bandwith back to the main unit Plug the laptop into the satelite and see if you speed test shows improvement. This would determine if you have a bad switch in the main orbi unit.
- dg_sticksDec 23, 2016Guide
I just ran both tests you discussed above.
- I reset the router to factory settings twice (once by software, once with paper clip) and then didn't even go to the QoS page in the UI. Result: Same 10-15Mbps speed as before.
- I plugged my laptop in to the satellite and ran a speed test. Speeds were about 85-90Mbps, which is what is to be expected going through wall.
Overall, no solution. Very disappointed now. Would love to have others have me troubleshoot any other ideas they might have to fix this issue!
- iClocheMay 04, 2017Initiate
I have exactly the same experience. Blazingly fast on wirelesss, and unusably slow on wired.
And yes, I had a Cat 6 Ethernet cable connecting my device directly to an Ethernet Port on the back of the Orbi Satellite.