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Forum Discussion
Orbi Wired Speeds Unacceptably Slow - Wifi Not Impacted - QoS Issues?
Ever since I have received my Orbi, I have been plauged with wired speed connection issues. My wired connection speed continues to be throttled from 10-20Mbps no matter what steps I take. My wireless...
I have to say I am usually a Netgear fan, but they sorely disappointed me here. they were ZERO help, up to and including denying this thread even existed.
After going through some HORRIBLE attempted support from Netgear, this turned out to be a relatively simple fix for me. It had to do with the router connection speed and duplex in Windows.
Open your Network and sharing center
click on your connection (i.e. ethernet, local, etc), usually some color like blue on the right side of the window
Choose properties
Choose Configure
Click on the advanced tab
In the "Property" list choose Speed and Duplex
In the "Value" drop down choose Auto Negotiation
Click OK
In my case the router\Windows had set the speed to 100Mbs which is what was slowing down the connection speed. After having it auto negotiate, it set itself to 1.0 Gbps and viola! I have the correct connection speed on my wired desktop.
Hope this helps a few people here.
Thank you for the information. This will definitely go in the wired speed troubleshooting file. I did not have this issue, and frankly didn't know you could even set a ethernet port to throttle down like this.
I checked my ethernet adapter setting on 1 desktop and 4 laptops, and all of them were set for Auto Negotiation, which is I'm assuming the default. Also I rarely use the ethernet ports, except on the desktop.
I wonder how exactly it got changed, that is super strange. I'm glad you figured it out. Sounds like a hair pulling experience for sure.
The predominate theory on how it got changed is that when the router initially talks to Windows, if it has trouble negotiating, it will default to the lowest acceptable setting. The interesting thing is that I removed the Orbi and put my Lynksys router back on before I figured this out and the Lynksys worked perfectly even though the setting had been changed (in other words the Lynksys software told Windows to change this apparently). Once I came across this as a possible solution, I reattached the Orbi and it defaulted back to 100Mbps. I then changed the setting to Auto Negoiate and it found 1.0 Gbps. Not sure why that would happen unless the firmware is some how set to accept the change in Windows settings.
My major frustration though, was in the fact that Netgear not only didn't help, but even went so far as deny the issue existed even when I provided a link to this thread. By the way, I was talking to their second level support at this time. Anyway, as with others, I only had the slow connection issue on the desktop I have hardwired. Wireless through put has been consistent at each attempt. My only issue was with the wired connection.
Not sure why it was switching that setting in your setup, as I have never had a router switch the Auto Negotiate setting on me. I get full gigabit speeds when sending large files over my network using e.g. the last file i sent traveled at 115 MB/s steady from Wired Desktop -> switch 1 -> switch 2 -> switch 3 -> to Orbi Router -> switch 3 -> NAS.
Was this fixed with the new 1.5 firmware?
If only the orbi satellite worked with ethernet backhaul i could use it more efficently........
Desktop -> Orbi Satellite - > Switch 3 -> Orbi Router - > Switch 3 -> NAS
vs
Desktop -> switch 1 -> switch 2 -> switch 3 -> to Orbi Router -> switch 3 -> NAS.
Can I clarify your experience?
My understanding is that you adjusted the settings for auto negotiate on your PC, not the Orbi?
I ask because I'm having the same problem with very slow wired (Ethernet) confections but blisteringly fast WiFi but am using Macs and a Synology NAS, not a PC. I'm not aware that there is a way to modify the connection speed on a Mac, and I don't know about the NAS but will look into it. I did however try the Macs first before attaching the Diskstation. It's the satellite that I'm using to try to connect to with the Macs and NAS via Ethernet.
The settings are adjusted on the PC. There is no way I know of to change port settings on this router. Although this "fixed" the problem for me it is not a great solution because the PC is the only wired device on my network that has this ability. None of the other wired devices (game consoles, printer, consumer grade switches etc.) will benefit from this change. Luckily, most of those devices are downstream of a gigabit switch but until I have time to test, I am not sure the switch to orbi connection is full gigabit.