NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi with Sky Q
Hi, I installed my Orbi’s the other day , all devices are getting a strong stable wireless connection except the Sky Q’s. Connecting them to the orbi network (my virgin hub is in modem mode) is ok...
To fully help, we need to start at the beginning.
What firmware is loaded in your Orbi's?
What is the mode your Orbis are operating on? AP or Router?
What is the specific make/model of equipment your Orbi is plugged into?
Hi, the Orbi’s have the newest firmware:
They are acting as a router.
And the orbi is plugged into a Virgin media hub 3.
Thanks
Aaron
They are acting as a router.
And the orbi is plugged into a Virgin media hub 3.
Thanks
Aaron
So your Virgin 3.0 is is modem (Bridged) mode?
Are all wifi radios and DHCP turned off as well in the Virgin 3.0?
Have you updated the firmware in your Virgin Media Hub 3.0?
Read this thread and the links:
https://community.netgear.com/t5/Orbi/Orbi-RBK50-and-Virgin-Superhub-3/td-p/1678276
- Okay thanks for the information.
Yes my hub 3.0 is in modem mode.
And my Hub 3.0 has the most updated firmware, what do you mean by turning off WiFi radios and DHCP? How do I do this?
No need to turn off DHCP on Super Hub 3, once set it modem only mode this automatically turns off as far as I can remember.
As for turning off radios he is referring to the wireless on the Super Hub 3.
To be honest I would say set Orbi up in Ap mode and hard reset the virgin Super Hub 3
Always found Orbi to work far better in Ap mode myself.
