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Forum Discussion

B0st0nbruins19's avatar
Mar 03, 2019

ORBI

After pausing my desktop through the Orbi app and resuming it later in the day, I can no longer get internet to my PC. The desktop is hard lined to the satellite and has never had issues prior to pausing it. I’ve reset the modem and router. Did a reboot through the app. Kind of at a loss of words why this is happening. Please help!

6 Replies

  • Access Control does not work properly in the software 2.2.1.210. Please upgrade to the latest software 2.3.0.32 which has improvements in this area.

    To solve this issue on 2.2.1.210 you need to completely disable Access Control.

    • B0st0nbruins19's avatar
      B0st0nbruins19
      Aspirant
      Everything is updated. I’ve reset everything. I’ve tried a different Ethernet cord and port on the orbi. Still nothing. It shows access sometimes with the name of my network but then it says it’s not secure and therefore won’t work.
      • B0st0nbruins19's avatar
        B0st0nbruins19
        Aspirant
        Correction. When I update it through the orbi app, it says all firmware is up to date, but my firmware is 2.2.1.210. So now I’m confused
  • Try the new FW update:

    https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-Firmware-Version-2-3-0-32-now-available/td-p/1712445/jump-to/first-unread-message


    B0st0nbruins19 wrote:
    After pausing my desktop through the Orbi app and resuming it later in the day, I can no longer get internet to my PC. The desktop is hard lined to the satellite and has never had issues prior to pausing it. I’ve reset the modem and router. Did a reboot through the app. Kind of at a loss of words why this is happening. Please help!