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madotom's avatar
madotom
Aspirant
Apr 23, 2020

Orbi20

Lost connection to internet several times. Other items all connected. Trying to determine why the lost connections?

8 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 23, 2020

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    Both wired and wireless connections are lost? 

     

      • FURRYe38's avatar
        FURRYe38
        Guru
        Apr 23, 2020

        Use a PC or laptop and a web browser, log into the RBR web page at 192.168.1.1 or orbilogin.com

         

        Power OFF the ISP modem and RBR for 1 minute then back ON with modem first. Then the RBR.  

        Both wired and wireless connections are lost?