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Forum Discussion
rayhanania
May 27, 2020Aspirant
Orbing Modem just stopped working ... it's only 3 months old RBR40
I purchased an Orbi RBR40 to use as a modem replacing the wifi from my internet provider (MediaCom in Illinois) and it worked great for three months and then just stopped working ... (Modem and 2 sat...
FURRYe38
May 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
The RBR40 doesn't work as a modem, it's a router and has to be connected to a ISP modem or ONT for it to work right.
To update FW you can manuall download FW files and use a wired PC and web browser to apply the FW updates to the RBS first, then RBR lastly: