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Forum Discussion
AmitR
Jan 04, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 17, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
litgear
Jan 13, 2018Guide
For what it's worth I have a Pixel XL on the December/January 8.1 patches for the last 36 days and no drops on 2.0.0.74. It will occasionally slow to a crawl but I do think that's my ISP.
- tinypocketJan 13, 2018Guide
I was just about to post that I experienced my first drop on 1.11.0.20. I woke up this morning and had the (!) symbol over my wifi on my Samsung Galaxy S8 phone. I tried and of course there was no internet. I tried on my laptop and the same... A few minutes later it came back...great, another reset!
Then I logged in to Orbi and see that it updated to V2.0.0.74. I see that there are a handful of folks that don't have issues with that fimrware, but still seems the majority do. NETGEAR! Please stop updating folks on 1.11.0.20 to a newer broken firmware! I'll also create a support request asking for official support to stop auto updating this version.
- BlcklabJan 13, 2018ApprenticeI wanted to use that firmware too and it updated almost instantly. I think the update freeze is only in 2.x versions.
I'm almost ready to toss this is in trash. My ring doorbell drops. Adt drops. These aren't just convenience devices, they're my home security- bcampbell83Jan 13, 2018Star
tinypocket Blcklab You can disable auto-updates. https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/m-p/1481682/highlight/true#M20617
- tinypocketJan 13, 2018Guide
Was also just looking at Orbi Pro (https://www.netgear.com/support/product/SRK60.aspx#download). I believe the only reason folks arnen't seeing drops is that it's using a 1.x.x.x kernel (latest Orbi Pro FW is 1.12.1.28). I imagine if they updated to 2.x.x.x it would drop also. Looks like Netgear needs drop the 2.x firmware, ensure 1.x works for folks, then figure out how to properly re-write 2.x.
- wase4711Jan 13, 2018Luminary
yep, almost 24 hours on the orbi pro for me, with no drops, no hiccups at all..
new firmware ending in .34 to fix the Krack Exploit and still working strong
weird thing; since .34 firmware, I now get 2 "versions" of my wifi network on many devices, one being a 2.4 flavor of my wifi, and the other being a 5ghz flavor of it, and I can choose right on my device which band I want to connect to...never had this before on any of the mesh type systems I have tested over the last 30 days..