We’ve been monitoring issues that some users have experienced on OrbiOS 2.1.4 with Apple Homekit. In response, to those customers, we’re releasing firmware that provides a temporary work around to customers while we work towards a more permanent fix. Please use the manual firmware upgrade process to apply to your Orbi RBR50: http://files.netgear-support.com/go/?a=d&i=RfJ5eMJWFW RBS50: http://files.netgear-support.com/go/?a=d&i=Jg9xfs2kri RBS50Y: http://files.netgear-support.com/go/?a=d&i=JxhCEo1rKs RBR40: http://files.netgear-support.com/go/?a=d&i=1GqEhkEeaF RBS40: http://files.netgear-support.com/go/?a=d&i=AyNEy82lhr RBW30: http://files.netgear-support.com/go/?a=d&i=M0EJpwSELc RBR20: http://files.netgear-support.com/go/?a=d&i=M6y5Hy6Pr4 RBS20: http://files.netgear-support.com/go/?a=d&i=yd3T26C5Bd Use this work-around release only if you are having issues with Apple HomeKit connectivity.Procedure: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite Update 5/9/18: Updated with other Orbi ModelsUpdate 2 on 5/9/18: updated the links for RBR40, RBS40 & RBS50Y Orbi Product Management

Hello Marc_intosh, ivyhill, respdoc, gertg, We are actively working on releasing firmware for other models. Please be sure to subscribe (if not already) to this thread to be included in the updates for this topic. Thank you for your participation in this discussion. Kind Regards, ChristineT

This is absolutely unacceptable. Netgear should have never met a firmware get to this point, let alone not have a fix out immediately. Instead, an ass backwards manual firmware update until they can do it?! I just bought an Orbi about a week ago and will return it if there’s not an update that fixes this quickly. RBK22 owner.

I was one of the beta testers for RBR50-V2.1.4.10-0430-dbg and things appeared to stabilize HomeKit. However, now I'm having new issues with devices appearing to be connected to WiFi, but losing their internet connections. iPhones, iPads, AppleTV, PC laptops - all are intermittently losing their internet connections. DirecTV Now streaming keeps dropping out with 'lost internet connection' then resuming after 30-40 seconds. I had hoped that applying the new hotfix firmware V2.1.4.14 would help - it did not. This is absolute nonsense. I want to downgrade to RBR50-V2.0.1.4, the last version that didn't have any of these issues for me and I can't even do that because of autoupdates. I'm close to tossing this system out the window and going with a different OEM.

I've uploaded the v2.1.4.14 (Homekit Fix) files to my Dropbox account; here are the links if you'd like to download: RBR50: https://www.dropbox.com/s/y2wb8ypc5ks5sq6/RBR50-v2.1.4.14.img?dl=0 RBS50: https://www.dropbox.com/s/0oxmjpw9zngvcgn/RBS50-v2.1.4.14.img?dl=0 Let me know if you have problems downloading (I don't use Dropbox often). It has now been over 2 weeks since I installed this firmware and I have had zero issues with Philips Hue since.

Any chance we could get these workarounds for RBR20 and RBS20?

OrbiOS 2.1.4 + Homekit | NETGEAR Communities

113 Replies

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pdx_p
Initiate
May 08, 2018
Any chance we could get these workarounds for RBR20 and RBS20?
- respdoc
  Aspirant
  May 08, 2018
  I second the above request for the 20's.
  - ivyhill
    Tutor
    May 08, 2018
    RBK22? Any word on it? Surprised Netgear hasnt answered this yet.
gertg
Tutor
May 08, 2018
I have router RBK50 and 3 satellite RBS50. After installation this version 2.1.4+ Homekit everything seems more stable and Homekit is generally more responsive (I have 100+ homekit devices).
Marc_intosh
Aspirant
May 08, 2018
Thanks
- ChristineT
  Administrator
  May 08, 2018
  Hello Marc_intosh, ivyhill, respdoc, gertg,
  
  We are actively working on releasing firmware for other models. Please be sure to subscribe (if not already) to this thread to be included in the updates for this topic.
  
  Thank you for your participation in this discussion.
  
  Kind Regards,
  
  ChristineT
  - ivyhill
    Tutor
    May 09, 2018
    I have the RBK22. Would I need to download RBR20 and RBS20 firmware to fix this or is there an RBK22 firmware? I'm a little confused on that. Thanks.
CDuda34
Aspirant
May 08, 2018
I downloaded the firmware files per the links provided (RBS50-V2.1.4.10-0430-dbg.img and RBR50-V2.1.4.10-0430-dbg.img). However when I go to upload load (I am using the manual firmeware instruction provided) the satellite formware I get the following message:

This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.

My router and satellites are on V2.1.4.10 currently. Any ideas? I have 35 homekit device so this issue is killing me.
- usahale
  Star
  May 09, 2018
  Delete the RBS download and redo the download. It worked OK for me.
- CDuda34
  Aspirant
  May 09, 2018
  Ok, I re-downloaded the firmware files, but needed to restart the satellites and router before they could be installed. However after the reboot, the install went as described in the instructions. With the new firmware, my Homekit seems stable. I'll have to see how my automations run over the next couple of days or so.
  
  Netgear,
  
  If you haven't already, invest in some homekit hardware and test before releasing! That being said, thank you for the firmware patch.
kmaple
Tutor
May 09, 2018
This didn't work for me I went back to older firmware. Only problem is our Orbi will auto update again.
- kmaple
  Tutor
  May 10, 2018
  I gave this another try and relaunch all my unresponsive homekit accessories and it seem to be working great.
  
  Thank You
OutGolfn
Guide
May 09, 2018
I have installed this firmware and so far HomeKit is back to working and stable. Most are iHome smart plugs and will keep an eye on the stability. I did power cycle all devices and router/satellites.
Jeepfreak1983
Guide
May 09, 2018
Thank you for starting to fix issues however I and a lot of people would like to see the opportunity to turn off auto firmware updates please do not let that go unheard. I will test this this weekend when I will be home to makes sure to keep a close eye on it.
turns2stone
Apprentice
May 09, 2018
I updated 2 RBS50s and my RBR50 without issue, and (so far) HomeKit devices are more stable.

HOWEVER, many of my HomeKit devices are connected to an RBS50Y - so I'd appreciate updated firmware for the Outdoor Orbi ASAP.
ivyhill
Tutor
May 09, 2018
This is absolutely unacceptable. Netgear should have never met a firmware get to this point, let alone not have a fix out immediately. Instead, an ass backwards manual firmware update until they can do it?! I just bought an Orbi about a week ago and will return it if there’s not an update that fixes this quickly. RBK22 owner.
mastervisa30
Luminary
May 09, 2018
Thanks,working great so far:)
- Dd852
  Luminary
  May 09, 2018
  All good with this manual slip-in. Bonjour connections not getting timed out so homekit/airplay all staying up. Thanks

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OrbiOS 2.1.4 + Homekit