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Forum Discussion
AmitR
May 08, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 + Homekit
We’ve been monitoring issues that some users have experienced on OrbiOS 2.1.4 with Apple Homekit. In response, to those customers, we’re releasing firmware that provides a temporary work around to customers while we work towards a more permanent fix. Please use the manual firmware upgrade process to apply to your Orbi
RBR50: http://files.netgear-support.com/go/?a=d&i=RfJ5eMJWFW
RBS50: http://files.netgear-support.com/go/?a=d&i=Jg9xfs2kri
RBS50Y: http://files.netgear-support.com/go/?a=d&i=JxhCEo1rKs
RBR40: http://files.netgear-support.com/go/?a=d&i=1GqEhkEeaF
RBS40: http://files.netgear-support.com/go/?a=d&i=AyNEy82lhr
RBW30: http://files.netgear-support.com/go/?a=d&i=M0EJpwSELc
RBR20: http://files.netgear-support.com/go/?a=d&i=M6y5Hy6Pr4
RBS20: http://files.netgear-support.com/go/?a=d&i=yd3T26C5Bd
Use this work-around release only if you are having issues with Apple HomeKit connectivity.
Procedure: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
Update 5/9/18: Updated with other Orbi Models
Update 2 on 5/9/18: updated the links for RBR40, RBS40 & RBS50Y
Orbi Product Management
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- pdx_pInitiateAny chance we could get these workarounds for RBR20 and RBS20?
- gertgTutor
I have router RBK50 and 3 satellite RBS50. After installation this version 2.1.4+ Homekit everything seems more stable and Homekit is generally more responsive (I have 100+ homekit devices).
- Marc_intoshAspirantThanks
- ChristineTAdministrator
Hello Marc_intosh, ivyhill, respdoc, gertg,
We are actively working on releasing firmware for other models. Please be sure to subscribe (if not already) to this thread to be included in the updates for this topic.
Thank you for your participation in this discussion.
Kind Regards,
ChristineT
- ivyhillTutor
I have the RBK22. Would I need to download RBR20 and RBS20 firmware to fix this or is there an RBK22 firmware? I'm a little confused on that. Thanks.
- CDuda34Aspirant
I downloaded the firmware files per the links provided (RBS50-V2.1.4.10-0430-dbg.img and RBR50-V2.1.4.10-0430-dbg.img). However when I go to upload load (I am using the manual firmeware instruction provided) the satellite formware I get the following message:
This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product.
My router and satellites are on V2.1.4.10 currently. Any ideas? I have 35 homekit device so this issue is killing me.
Delete the RBS download and redo the download. It worked OK for me.
- CDuda34Aspirant
Ok, I re-downloaded the firmware files, but needed to restart the satellites and router before they could be installed. However after the reboot, the install went as described in the instructions. With the new firmware, my Homekit seems stable. I'll have to see how my automations run over the next couple of days or so.
Netgear,
If you haven't already, invest in some homekit hardware and test before releasing! That being said, thank you for the firmware patch.
- kmapleTutor
This didn't work for me I went back to older firmware. Only problem is our Orbi will auto update again.
- kmapleTutor
I gave this another try and relaunch all my unresponsive homekit accessories and it seem to be working great.
Thank You
- OutGolfnGuide
I have installed this firmware and so far HomeKit is back to working and stable. Most are iHome smart plugs and will keep an eye on the stability. I did power cycle all devices and router/satellites.
Thank you for starting to fix issues however I and a lot of people would like to see the opportunity to turn off auto firmware updates please do not let that go unheard. I will test this this weekend when I will be home to makes sure to keep a close eye on it.
- turns2stoneApprentice
I updated 2 RBS50s and my RBR50 without issue, and (so far) HomeKit devices are more stable.
HOWEVER, many of my HomeKit devices are connected to an RBS50Y - so I'd appreciate updated firmware for the Outdoor Orbi ASAP.
- ivyhillTutorThis is absolutely unacceptable. Netgear should have never met a firmware get to this point, let alone not have a fix out immediately. Instead, an ass backwards manual firmware update until they can do it?! I just bought an Orbi about a week ago and will return it if there’s not an update that fixes this quickly. RBK22 owner.
- mastervisa30Luminary
Thanks,working great so far:)
- Dd852LuminaryAll good with this manual slip-in. Bonjour connections not getting timed out so homekit/airplay all staying up. Thanks