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Forum Discussion
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
When coming from older v2.1.x.x FW there are some major changes when loading v2.1.4.10. So please do a full factory reset on the router and satellites then set up from scratch. Should see better results. Others have mentioned this as well.
kc5grw wrote:
As so many others have stated THERE NEEDS TO BE A NO UPDATE OPTION AVAILABLE!!!! I saw the update last night and installed it. It worked for a few minutes then I lost connectivity completely. My ORBI router sits in my office at the front of the house where my modem is. One satellite in my master bedroom closet connected wirelessly. The second satellite connected via ethernet backhaul upstairs at the back of my house. The system was stable under 2.1.2.18. I rolled back to 2.1.2.18 after 2.1.4 hosed everything. All was back to normal. Then I wake this morning to find that 2.1.4.10 was installed again on the system and again loss of connectivity. Rolled back to 2.1.2.18 again this morning and will have to check again at lunch if it has gone to 2.1.4.10 again. I haven't tried factory resetting it all yet. I guess I have to see if that works.
FURRYe38 wrote:
When coming from older v2.1.x.x FW there are some major changes when loading v2.1.4.10. So please do a full factory reset on the router and satellites then set up from scratch. Should see better results. Others have mentioned this as well.
kc5grw wrote:
As so many others have stated THERE NEEDS TO BE A NO UPDATE OPTION AVAILABLE!!!! I saw the update last night and installed it. It worked for a few minutes then I lost connectivity completely. My ORBI router sits in my office at the front of the house where my modem is. One satellite in my master bedroom closet connected wirelessly. The second satellite connected via ethernet backhaul upstairs at the back of my house. The system was stable under 2.1.2.18. I rolled back to 2.1.2.18 after 2.1.4 hosed everything. All was back to normal. Then I wake this morning to find that 2.1.4.10 was installed again on the system and again loss of connectivity. Rolled back to 2.1.2.18 again this morning and will have to check again at lunch if it has gone to 2.1.4.10 again. I haven't tried factory resetting it all yet. I guess I have to see if that works.
The idea of recommending/forcing people to perform a factory reset is bogus. IMHO this would appear to be an easy fix that could be applied with each update and FW install tool, much like a web browser clears its cache. Many folks have personal settings, passwords, etc that require time to reload if a factory reset is perfomed. Don't make it harder than it needs to be.
I presume thats NG desired/intended design. However when users are still continuing to see problems after FW updates, resets is a valid troubleshooting step to take. Again, users have expressed having better results after doing a factory reset and set up from scratch. Others have recently just posted that they have not and are not experiencing problems as well. This is fine and works for them. Others, not so much so lets reset and try this last resort step. Again, I've explained this to you many times.
Thanks.
Retired_Member wrote:
The idea of recommending/forcing people to perform a factory reset is bogus. IMHO this would appear to be an easy fix that could be applied with each update and FW install tool, much like a web browser clears its cache. Many folks have personal settings, passwords, etc that require time to reload if a factory reset is perfomed. Don't make it harder than it needs to be.
FURRYe38 wrote:
....................................Again, I've explained this to you many times.
Thanks.
Retired_Member wrote:
The idea of recommending/forcing people to perform a factory reset is bogus. IMHO this would appear to be an easy fix that could be applied with each update and FW install tool, much like a web browser clears its cache. Many folks have personal settings, passwords, etc that require time to reload if a factory reset is perfomed. Don't make it harder than it needs to be
Thanks…but no thanks
My post was more of a ‘I thought this was being addressed as a FW bug’, for I’m almost certain it was mentioned in previous post and not by me. Just because it may work for a few, doesn't make it the end all fix. Furthermore, my post or opinion was not directed to you although the quote did get pulled in, in as much it was to be considered a part of the open discussion. Unless you’re driving the NG ship, I am in no need of any explanation from you.
Of course, to each his own.
Good Luck.