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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
FURRYe38
Apr 25, 2018Guru - Experienced User
Let us know if doing a factory reset after applying v2.1.4.10 and set up from scratch helps. .
DanimalC wrote:
I have been plagued with Wi-Fi dropping for months now. So two days I ago I decided to manually upgrade my RBR50 and RBS50 sattelite to v2.1.3.4 and everything was working good! Then last night I lost internet connection twice. I logged into the webUI and noticed that they both updated automatically to v2.1.4.10 without my knowledge or input (of course the day after I finally got them working well). My RBW30 updated to 2.1.3.6 automatically as well. Each time a reboot of the router fixed the internet issue. This morning when I woke up I didnt have internet over Wi-Fi again, a reboot fixed the issue again. I tried downgrading my router to 2.1.3.4 but it was unsuccessful. Tonight I will try factory resetting everything and seeing if that helps. I just wish I had the option to install the update and that these firmware upgrades worked better.
erikrubin
Apr 25, 2018Aspirant
Is there a preferred or recommended procedure for performing a factory reset? I have a system with 2 satellites. After upgrading to 2.1.4, I get extensive and long duration dropouts on my Nest Outdoor cam.
- FURRYe38Apr 25, 2018Guru - Experienced User
I would hit the reset button on the back of each Satellite for 15 seconds until you see the top LED glow yellowish color. Then let go. Then top LED should start to blink white. then slowly blink white tell you it's ready to be added. You can reset the router using it's web page UI under Advanced Settings/Backup or use same button in back looking for the top yellowish LED then let go.
Set up the router first, then add on satellite via wireless. Ensure you see the top LED turn BLUE then add the 2nd Satellite using same add process.
You might try setting maual channel 1, 6 or 11 on 2.4Ghz instad of AUTO.
You might disable MIMO, Daisy chain and Fast Roaming as awell on the router to test.
erikrubin wrote:
Is there a preferred or recommended procedure for performing a factory reset? I have a system with 2 satellites. After upgrading to 2.1.4, I get extensive and long duration dropouts on my Nest Outdoor cam.