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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
acrawford72
Apr 25, 2018Guide
Have had a STABLE connection 6 WEEKS ON 2.0.1.4!!! Now the udate to 2.1.4.10 has screwed that all up. Router resets every 15 to 60 minutes. Both router and sateltie are on 2.1.4.10 and both have been factory reset. Still resets keep happening. Going to reset to 2.0.1.4 again. If this keps happening will be getting rid of Netgear product and going else where. This has been going on for far to long.
FURRYe38
Apr 25, 2018Guru - Experienced User
Whats the Mfr and model of the ISP modem that the Orbi router is connected too?
Any wireless neighbors near by? If so, how many
What channels are you using? Try manual instead of Auto.
Fw update should try a full factory reset on all units then set up from scratch.
What is the distance between the router and satellite? 30feet minimum to start.
Whats the size if your home? SqFt.
acrawford72 wrote:
Have had a STABLE connection 6 WEEKS ON 2.0.1.4!!! Now the udate to 2.1.4.10 has screwed that all up. Router resets every 15 to 60 minutes. Both router and sateltie are on 2.1.4.10 and both have been factory reset. Still resets keep happening. Going to reset to 2.0.1.4 again. If this keps happening will be getting rid of Netgear product and going else where. This has been going on for far to long.
- Retired_MemberApr 26, 2018
Got the 2.1.4 update through the web GUI. Took just a few minutes and all appears to be in order. No factory reset. Wish me well.
May the force be with us all...............
- Retired_MemberApr 26, 2018
Retired_Member wrote:
Got the 2.1.4 update through the web GUI. Took just a few minutes and all appears to be in order. No factory reset. Wish me well.
May the force be with us all...............
well that was fun.....18 hours after the FW upgrade and we're dead in the water.
Costco here we come..........................
- WAPApr 26, 2018Apprentice
RED FLAG: v2.1.4.1.0
I've owned an ORBI RBR50 and three BRS50's for 4 months. I regularly read all the posts in this forum. Between v2.1.2.18 and v2.1.3.4 I've had a very solid system for 4 months (I have uverse gigafiber...I always get 400 Mbps up and down with my iphone 7 using Speedtest app). I've had v2.1.4.10 installed for two days and it has now gone completely offline twice. After the first crash two days ago I did exactly what the moderator is telling everyone (load new firmware/use paperclip to reset router and satellites, disable daisy chain, MIMU, fast roaming etc..., I forced wifi channel 1 rather than auto), I use the RBR50 in access point mode (mapped to the same static IP that I've been using for 4 months). I haven't added any new clients (we are all apple house, other than a wifi sprinkler and Lenovo laptop, no cameras). Don't do VPN and other more advanced stuff. v2.1.4.1.0 is broken. For the last four months I've had one BRS50 connected wirelessly to the RBR50 and the other two RBS50 have been connected via ethernet.
•Based upon the release notes for v2.1.4.1.0 should I convert one of my two ethernet RBRS50's from ethernet to wifi? (the third BRBS50 is too far away to connect via wifi...it will have to remain ethernet)?
Literally the day of v2.1.4.1.0 auto install was the first orbi failure I've ever had. After the complete reset with v2.1.4.1.0 this is the second failure I've ever had.
- acrawford72May 02, 2018Guide
As I said Full Factory reset was DONE. I have an Arris TM1602 provided by my carrier. My house is approx 2400Sqft. The units are approx 25 ft apart. BUT NONE OF THAT SHOULD MATTER!!! The ONLY thing that changed in the past 6 weeks is the FW!!! everything else is EXACTLY where it has been and had a STABLE connection for 6 SOLID WEEKS!!!! I am not a tech guru by any means, but common sense dictates where the issue is without a doubt.