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Forum Discussion
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
After being forced to auto update to 2.1.4.1 the Orbi has been absolutely terrible. Websites intermittent loading, poor performance satellites losing connection., etc. Ths firmware is unusable. I was on 2.1.3.4 with no problem. I have spent about 3 hours on the phone with tech support and here is where I stand.
Tech support told told me not to plug in one satellite for fear it might be creating interference. Don’t use Ethernet backhaul. And currently I can download 170mbs if my computer is hardwired into the router, but wireless speed is 20mbs download when the device is 10feet from router (connected to router, not satellite). With no physical object blocking signal.
System ran fine in 2.1.3.4, now it’s terrible. Worst thing is the auto firmware update. I can do a thing about it.
Unbelievible. I think I will have to return it to Costco. My family and myself are losing our minds.
What is the Mfr and model# of the ISP modem the Orbi is connected too?
Please try a factory reset on the router and satellite and set up from scratch and let us know if this changes anything.
Yamamoto wrote:
After being forced to auto update to 2.1.4.1 the Orbi has been absolutely terrible. Websites intermittent loading, poor performance satellites losing connection., etc. Ths firmware is unusable. I was on 2.1.3.4 with no problem. I have spent about 3 hours on the phone with tech support and here is where I stand.
Tech support told told me not to plug in one satellite for fear it might be creating interference. Don’t use Ethernet backhaul. And currently I can download 170mbs if my computer is hardwired into the router, but wireless speed is 20mbs download when the device is 10feet from router (connected to router, not satellite). With no physical object blocking signal.
System ran fine in 2.1.3.4, now it’s terrible. Worst thing is the auto firmware update. I can do a thing about it.
Unbelievible. I think I will have to return it to Costco. My family and myself are losing our minds.