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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
Heliix
Apr 30, 2018Guide
AmitR
That last 2 updates you pushed, knockled out my router. (the last and this one)
both times I am traveling a week for work. This knocks out our alarm system and home automation.
This is not acceptable. i have had the Orbi for only 4 monts and i cant return it.
Please how can i return for a full refund for the the Router and 2 satelites?
MikeS
- Sdiver2489Apr 30, 2018Apprentice
Anyone have any ideas of what I can try to do to fix my Rainmachine? It's the only device that drops its connection after a few days. The only thing to get it back to normal is to disconnect it and reconnect it to the router. I don't think even a reboot of the rainmachine works.
Never had this issue with my old Asus router.
- FURRYe38Apr 30, 2018Guru - Experienced User
What channels are you using on the router? try manual channel 1, 6 or 11.
Any other wifi neighbors near by? How many?
Try setting WPA and TPIK only and test.
Try disabling MIMO, Daisy Chain and Fast Roaming.
What is the distance between this rain machine device and the router or satellite? Feet?
Sdiver2489 wrote:
Anyone have any ideas of what I can try to do to fix my Rainmachine? It's the only device that drops its connection after a few days. The only thing to get it back to normal is to disconnect it and reconnect it to the router. I don't think even a reboot of the rainmachine works.
Never had this issue with my old Asus router.
- computersteveMay 01, 2018Apprentice
A problem im noticing after the 2.1.4 update is if something causes the power to go out to the orbi router, then the satelites have an issue reconnecting on there own without a manual reboot. This wasn't the case in earlier versions. I also tried changing the channels, disabling/reenabling fast roaming, MU-MIMO, Beamforming to no effect on the problem. Thing is other than that the system is working pretty stable. So far no devices have just dropped off my network or lost connectivity. Looking through these forums that doesn't seem like the norm. Lets hope it remains that way *crossing my fingers* lol
- RavenFan80May 01, 2018Guide
Same issue(s) and tested the Google Wifi and will not be going back to Orbi. The systems CRUSHES the orbi when it comes o stability and is also comparable when it comes to speed.
- Retired_MemberMay 01, 2018
I have the RBK50 with 3 satellites and have been virtually trouble free for about 9 months. This new firmware is now causing several internet disconnects/day which I have never had before. Using a CM1000 cable modem.
- aucmanMay 01, 2018Star
On this firmware still the same disconnect issues. This is insane. Andorid mobile devices are almost unusable. Every few minutes disconnect issues. Incompetent developers at NETGEAR. Why bundling Orbi with tons of feuture if the basics are not working?? Better to spned 600 euros on whores than this **bleep**. I checked forums of other products and no other product has so much issues. Its insane for this price to have so much trouble.
- RJDMay 01, 2018StarWe’ll only had my Google Wifi (3 pack) up for 4 days but so far not a single drop, no f’ing about with reset this reset that, unplug this unplug that. Netgear Orbi mesh i’m Afraid to say after 16 months of messing about with it just sucks. Happy for those small percentage that have no issues and hope many non technical users are having success as it would be aweful for them but so far Google Wifi for me is awesome.
- aucmanMay 01, 2018Star
We have to realize that Orbi is one of the most expensive mesh out there. And one with them most issues of all. This is unacceptable for NETGEAR. Unplug this unplug that, restart this restart that, turn on this turn off that. This is unacceptable. 600 euros and youtube videos are freezing in the middle of playback. I would not be pissed if this mesh would be one of the cheapest ones. But paying premium and then get one of the worst performance on the market is pure robbery. And NETGEAR is resolving issues like forever. Its like almost a year when the first issues have appeard and still crapy firmware. Do they have students, interns and junior developers on this system?