NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
FURRYe38
May 13, 2018Guru - Experienced User
Mine works as well. Daisy Chain is disabled here.
Any external network switches in the mix? If so, what is the Mfr and model# of the switch?
manuel-c23 wrote:
With my RBK40 system, the wired backhaul connection doesn't work if daisy chain is disabled.
Moreover, there's a known issue when you use the wired backhaul and you reboot the router: https://community.netgear.com/t5/Orbi/Bug-Wired-backhaul-Router-reboot-KO/m-p/1568671#M31460
manuel-c23
May 13, 2018Star
FURRYe38 wrote:
That's not a fix because you have to do it everytime the router gets rebooted. There's no way my mother can fix the connection by herself when I'm not at my parents' home.
FURRYe38 wrote:
Mine works as well. Daisy Chain is disabled here.
Any external network switches in the mix? If so, what is the Mfr and model# of the switch?
My firmware is V2.1.4.10, I have 1 satellite and no external switches (direct connection between router and satellite).
When I disable Daisy Chain, the wired backhaul doesn't work. I tried several times on factory resetted devices.
However I can keep it enabled so there's a workaround, but there's no permanent workaround for the reboot-related issue.
- FURRYe38May 13, 2018Guru - Experienced User
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
manuel-c23 wrote:
FURRYe38 wrote:
That's not a fix because you have to do it everytime the router gets rebooted. There's no way my mother can fix the connection by herself when I'm not at my parents' home.
FURRYe38 wrote:
Mine works as well. Daisy Chain is disabled here.
Any external network switches in the mix? If so, what is the Mfr and model# of the switch?
My firmware is V2.1.4.10, I have 1 satellite and no external switches (direct connection between router and satellite).
When I disable Daisy Chain, the wired backhaul doesn't work. I tried several times on factory resetted devices.
However I can keep it enabled so there's a workaround, but there's no permanent workaround for the reboot-related issue.
- manuel-c23May 13, 2018Star
FURRYe38 wrote:
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
I already tried this, when the router/satellite come back, the wired backhaul doesn't work and I have to disconnect and reconnect the ethernet cable.
- FURRYe38May 13, 2018Guru - Experienced User
Does the wireless back haul work after a simulated black out? If so, I would use the wireless back haul until NG fixes this. I would contact NG support or one of the forum Moderators on here and let them know.
manuel-c23 wrote:
FURRYe38 wrote:
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
I already tried this, when the router/satellite come back, the wired backhaul doesn't work and I have to disconnect and reconnect the ethernet cable.