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Forum Discussion
AmitR
Apr 24, 2018NETGEAR Employee Retired
OrbiOS 2.1.4 availability
A quick update. We're about to release an updated version of OrbiOS 2.1.4 in the next few days through our auto-update mechanism for all Orbi models. When it goes live, you should see a prompt in t...
FURRYe38
May 13, 2018Guru - Experienced User
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
manuel-c23 wrote:
FURRYe38 wrote:
That's not a fix because you have to do it everytime the router gets rebooted. There's no way my mother can fix the connection by herself when I'm not at my parents' home.
FURRYe38 wrote:
Mine works as well. Daisy Chain is disabled here.
Any external network switches in the mix? If so, what is the Mfr and model# of the switch?
My firmware is V2.1.4.10, I have 1 satellite and no external switches (direct connection between router and satellite).
When I disable Daisy Chain, the wired backhaul doesn't work. I tried several times on factory resetted devices.
However I can keep it enabled so there's a workaround, but there's no permanent workaround for the reboot-related issue.
manuel-c23
May 13, 2018Star
FURRYe38 wrote:
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
I already tried this, when the router/satellite come back, the wired backhaul doesn't work and I have to disconnect and reconnect the ethernet cable.
- FURRYe38May 13, 2018Guru - Experienced User
Does the wireless back haul work after a simulated black out? If so, I would use the wireless back haul until NG fixes this. I would contact NG support or one of the forum Moderators on here and let them know.
manuel-c23 wrote:
FURRYe38 wrote:
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
I already tried this, when the router/satellite come back, the wired backhaul doesn't work and I have to disconnect and reconnect the ethernet cable.
- manuel-c23May 16, 2018Star
FURRYe38 wrote:
Does the wireless back haul work after a simulated black out? If so, I would use the wireless back haul until NG fixes this. I would contact NG support or one of the forum Moderators on here and let them know.
manuel-c23 wrote:
FURRYe38 wrote:
I would try that process to get the system set up then test it out.
If you manually updated FW, Satellite first, then router. I would factory reset both router and satellite, set up the router first, then re-add the satellite via wireless. Test the system out by simulating a power outtage by unplugging the system. Plug in the router first then satellite. The system should come back to full ready with out any intervention.
I already tried this, when the router/satellite come back, the wired backhaul doesn't work and I have to disconnect and reconnect the ethernet cable.
When Daisy Chain is off, the backhaul signal is weak (this is why I need the wired backhaul). When Daisy Chain is on, the signal is even weaker (I get the purple light and no connection).
- budyMay 16, 2018Luminary
You do get the a solid magenta light on the router, when using wired backhaul? If this is the case, this might not be an indicator for a non-working wired backhaul, but simply a bug in the FW of the router.