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AmitR's avatar
AmitR
NETGEAR Employee Retired
Feb 13, 2018

OrbiOS MR 2.1 issues

I wanted to reach out to provide a quick update on OrbiOS 2.1 software.  We believe that these issues are affecting some users.  Rest assured that we've been following this issue and working hard beh...
Troubleshooting
W3cks's avatar
W3cks
Tutor
May 04, 2018

Hi there just to confirm,  since I have updated my firmware to 2.1.4.10 I am having constant drop outs. I can’t watch Netflix with out it buffering or not starting again.  

 

I have the rbr50 I have the satellite and a plug satellite so I am covered.  I updated the router firmware about a week ago and noting but trouble. 

 

is there a preferred version to roll back to or can we even roll back?

 

Any ideas?

  • HTBruceM's avatar
    HTBruceM
    Guide
    May 04, 2018

    Since the 2.1.4.10 update my ethernet backhaul has been working fine. Everything is pretty much rock solid at this point. Factory reset wasn't required in my case.

     

    I just wish I could configure the Orbi to pass along the manually configured DNS server(s) to the LAN side during DHCP instead of the Orbi insisting on being the LAN's DNS server proxy. The Orbi's latency in handling DNS requests isn't great. But, manually setting DNS overrides in each critical PC is the workaround. No big deal.

     

    Today I disabled the satellites and retested my WiFi coverage with ONLY the RBR50 router WiFi active. And I'm still getting close to my WAN ISP data rate (100/100) throughout most of the house and backyard. Some fringe areas are down to -64dBm but still register nearly 75% signal strength or better.

     

    Given that, I'll probably go back to a single WiFi access point with beamforming, MU-MIMO and 4 stream radios. In my case, I believe a less complicated setup outweighs having multiple satellites and 100% radio strength at every corner of the home. For one thing, I can completely eliminate "roaming" issues on some devices. (For example, Skype video sessions will ALWAYS drop when roaming to a new AP, on both iPhone7 and Google Pixel XL phones). Plus, the smaller WiFi coverage radius marginally improves my security and frees up some of the spectrum. Although, my Orbi system would always put the backhaul radio on the same channel as the fronthaul radio for some reason.

     

    Now - which router?  It's probably a choice between Asus and Netgear for me.

  • setham's avatar
    setham
    Star
    May 04, 2018
    W3cks wrote:

    Hi there just to confirm,  since I have updated my firmware to 2.1.4.10 I am having constant drop outs. I can’t watch Netflix with out it buffering or not starting again.  

     

    I have the rbr50 I have the satellite and a plug satellite so I am covered.  I updated the router firmware about a week ago and noting but trouble. 

     

    is there a preferred version to roll back to or can we even roll back?

     

    Any ideas?

    Have you tried to turn the router and Sat off and on? - not a reboot

     

    I posted this a few days ago: https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1563089/highlight/true#M30803

     

    turning them off/on did the trick for me