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Philip_Timms's avatar
Philip_Timms
Aspirant
Jun 15, 2020

Outdoor satellite shows "off"

I have managed to manually update the firmware for the outdoor satellite to the latest version, it is recognised and connects to the router ... but when I log into the satellite directly, using the ip address, it shows "off" as you can see from the attached screen shot - and it will neither broadcast nor daisy chain to another satellite (RBS%), latest firmware), although it does seem to connect to the router. Is there a setting or switch I have missed somewhere?

I have tried to connect it close to and far away from the other satellite, but neither words.

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a factory reset and setup from scratch been performed since last update?

    • Philip_Timms's avatar
      Philip_Timms
      Aspirant

      Hi again

       

      Hooray! Having changed the 2.4 ghz channel on the router from "auto"  to "1", the outdoor satellite now seems to be connecting and reconnecting  reliably. We now seem to have a really useable signal in our building at the bottom of the garden, about 15 m from the main house and the indoor satellite.

       

      However, it is a bit weird. As you can see from the attached screenshots, it looks as though the inside satellite is now connecting through the outdoor satellite - and registering backhaul status as poor. But - when the indoor satellite connects directly to the router, backhaul status always registers as good. And if I do not use daisy chaining the outdoor satellite registers the backhaul status as poor.

      The distance from the router (upstairs) and the indoor satellite (ground floor) is about 10m vertically, 8 m horizontally. The outdoor satellite is another 10 mg away horizontally in the garden.

       

      i'm grateful that at last it seems to be working, but am pretty mystified by what is happening. Why should a change in the 2.4 ghz channel make such a difference when they seem to be connecting via 5 ghz?

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        If you take a device and connect to the RBSY, do you get a connect there? Also log in to the RBSYs web page to see if your device is listed there under Connected Devices...