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Gellie's avatar
Gellie
Aspirant
Jun 20, 2018

Password not accepted

New Orbi set up. In the house everything works fine. Problem is when I go out in my yard (approx 25-30 ft from statelite) I loose internet connection on my Iphone. I see my Orbi network(strong single),click on it, and it ask me for password. When I put it in it says incorrect password. when I re enter my house it automatically connects. I think my Iphone is trying to connect with on of my satelites? Why wont it let me connect outside with the correct password? TIA

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Use the forget this network on the iphone, then back out then try to rejoin again. Sometimes the prior network caches and config needs to be cleared on the iphone.

     

    Works inside the home right?

     

     

    • Gellie's avatar
      Gellie
      Aspirant

      Thx, I have tried setting th network settings on my Iphone. No help. But i'll try forgetting network to see if that helps. Yes work inside.