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MarcoBru's avatar
Mar 01, 2020

performances RBK53 - pretty poor

In this we I installed my brand new RBK53, as substitusion of my previous network based on apple airport.

I've different floor to cover with my network.

I placed 1 satellite on the mezzanine, router in living room, other satellite in the lower flow perfectly below the router (linear distance maybe 3 meters)

I'm very upset of the bad performances, definetly WORSE than the apple devices.

The signal for the satellite in the lower flow are indicated as "not sufficient", sometimes the led turns on yellow.

Is there some option that I can fine tune or it is better to repack these toys and send back to amazon?

thanx!!

 

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    Is the Orbi system a new or refurbished unit from Amazon?


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    • MarcoBru's avatar
      MarcoBru
      Tutor

      thank you for your thorough support!!!

      Answers:

      What Firmware is currently loaded? last one, I did the update after installation

      ISP modem I don't know these data, but my connection is 30MBs. My claim is however for the internal network speed, and mostly lack of network coverage

      Orbi system operating in Router and NEW

      What channels are you using? Auto

      Any Wifi Neighbors near by? Yes One + guest

       

      thanx for the hints, I'm going to test this evening!

      In the meanwhite, that's the status

      As I wrote, distance between router and satellite 2 is 1 floor, 3 meters in vertical.

      https://postimg.cc/dZDX7XYG

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        MarcoBru wrote:

        thank you for your thorough support!!!

        Answers:

        What Firmware is currently loaded? last one, I did the update after installation. To confirm, v2.5.1.8? 

        ISP modem I don't know these data, but my connection is 30MBs. My claim is however for the internal network speed, and mostly lack of network coverage. Test both wired and wireless speeds? 

        Orbi system operating in Router and NEW

        What channels are you using? Auto

        Any Wifi Neighbors near by? Yes One + guest

         

        thanx for the hints, I'm going to test this evening!

        In the meanwhite, that's the status

        As I wrote, distance between router and satellite 2 is 1 floor, 3 meters in vertical. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

         

        What is the size of your home? Sq Ft?