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Forum Discussion
bjcilley
Sep 06, 2018Aspirant
piece of crap?
On my third complete install trying to get this system working. The app on my phone has taken away all my wifi options and now won't even let me turn the phone off. Taking the battery out of the ph...
KenEsq
Sep 06, 2018Guide
We've had it a year and it is very unreliable. The WiFi network is more stable than the first six months (It doesn't crash and reboot 25x a day), but the admin app is horrid.
Just today we paused our son's computer from the app. Then turned it back on...it wouldn't work continued to block internet to the computer. Then it rebooted...still had computer blocked.
Finally, went to the desktop and was able to see the computer still blocked and turned it back on.
So, a simple toggle turned into rebooting the network three times.
Blanca_O
Sep 10, 2018NETGEAR Employee Retired
Hi bjcilley and KenEsq,
May we request for the following information:
- Orbi app version
- Firmware version (router and satellite)
Regards,
Blanca
Community Team
- KenEsqSep 10, 2018Guide
Latest App version available in the Play store and the latest firmware .16 I believe. The app has always been flaky, The only sure way for me to administer the system is through the web site.
- Blanca_OOct 09, 2018NETGEAR Employee Retired
Hi All,
Please check for new Orbi app in PlayStore or App Store.
Regards,
Blanca
Community Team