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Cruz101's avatar
Cruz101
Follower
Feb 27, 2021

PlayStation won’t stay connected to Orbi RBR10

I got my Orbi router back in December, it works like a charm in till about 2 weeks after getting in, my PS4 will connect to in they out of nowhere disconnects. I have contacted PlayStation they told me to do port forwarding I did that it did not help.

3 Replies


  • Cruz101 wrote:
    I got my Orbi router back in December, it works like a charm in till about 2 weeks after getting in, my PS4 will connect to in they out of nowhere disconnects. I have contacted PlayStation they told me to do port forwarding I did that it did not help.

    There appears to be several posts about the PS4 in this forum.  Here's one:

     

    https://community.netgear.com/t5/Orbi/PS4-Refusing-to-connect-to-Orbi-WiFi/m-p/1697509

     

    You may want to perform a search on PS4 in this forum for more.  I do not have a PS4.

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/gateway is the RBR10 connected to? 

    Is your playstation connected to the router or satellite?

    Is the playstation hardwired into the router/satellite or running over wireless?

    if its over wireless is it over the 2.4ghz or 5ghz?

     

    When it disconnects, what actual error are you getting? Is it fully disconnecting from the wireless/wired or is it saying "connected, no internet"?

    What fixes the issue? 

    How frequently is it happening?

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try connecting the PS via wired connection to check stability as well. 


    Cruz101 wrote:
    I got my Orbi router back in December, it works like a charm in till about 2 weeks after getting in, my PS4 will connect to in they out of nowhere disconnects. I have contacted PlayStation they told me to do port forwarding I did that it did not help.