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Forum Discussion
gx3
Jun 28, 2022Aspirant
poor performance of RBK23 satellites
Just upgraded our internet plan from 250 Mbps to 500 Mbps. Devices connected to the router are getting good speeds. Devices connected to the RBS (2) have had no improvement in speed. Approx 130-140 Mbps at best, same as before the upgrade. When those devices are moved so they connect to the RBR instead of the RBS , the speed is 400-500+ Mbps. I'm looking for guidance as to what needs attention to try to improve the RBS speed — location, distance, # of devices, or ??? Thanks for any (not too technical) advice.
11 Replies
- plemansGuru - Experienced User
Try hardwiring a pc/laptop into the satellite. Then speedtest the device.
that lets you check the wireless backhaul connection without the fronthaul being a bottleneck.
If you're still getting the same speed, try moving the satellite around and testing speeds in different locations. It might have something blocking the connection back to the router or causing interference.
- gx3Aspirant
I'll give that a try. Thank you.
- gx3Aspirant
I did as you suggested and speed is the same on a hardwired laptop. So I tried various locations and had some improvement to approx 250 mbps, although not consistently, in one location. That location is farther away from other electronics that might have been causing interference but also closer to the router, so either one or both may be why the speed is a bit better. Any other advice to boost performance, or am I expecting too much from the satellites?
- plemansGuru - Experienced User
What firmware versions are you on?
What speed do you get hardwired into the router?
Did you check both satellites?