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mastervisa30's avatar
mastervisa30
Luminary
Nov 02, 2018

Poor signal on one satelite after uppdate to V2.2.1.210

Hello got my new orbi yesterday working great.

When i wake upp today its been uppdating to V2.2.1.210

now i have poor signal on the closest satelite.

I been using orbi before one the same places using V2.1.4.16.

No problems on V2.1.4.16,is the orbi still auto uppdating?

if i go back to V2.1.4.16 it will uppdate its self to V2.2.1.210

the closest satelite is poor and the other satelite longer away is good.the satelites is connected to main router orbi,the satelites farway good but closest poor???

Troubleshooting

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 02, 2018

    Try a power cycle OFF then back ON with the Orbi system? 

     

    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
    https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001