NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Port forwarding not working
Hei have been trying to port forward my router so me and my friend can play call of duty bo4 together, but it doesn't seem to work
14 Replies
The most common problem involving internet gaming is having a "Double NAT" situation, where the Orbi is in "router" mode and connected to an ISP device that is also a "router" (in addition to being an internet modem.) Netgear describes a Double NAT in this web page:
https://kb.netgear.com/30186/What-is-Double-NAT
Notie the link at the bottom on how to fix it.
What is this Orbi connected to? (brand, model)
I think you are right. My modem is not in bridge mode so I will try and turn it to bridge mode later
This would be a double NAT (two router) condition which isn't recommended.
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopi set my modem to bridge mode but its still not working tho
Probably worth a minute to double check that the Orbi router "internet address" matches the public IP address reported by any of the port scanning web sites, such as Gibson Security "Sheild's Up!": https://www.grc.com/x/ne.dll?bh0bkyd2
