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PriscTofte's avatar
PriscTofte
Aspirant
Aug 08, 2017

Power Cycling DAILY Orbi RBK 40 Drops connection sometimes multiple times per day

Someone, please tell me how the Orbi made it to market?  This is THE SINGLE WORST PURCHASE OF MY LIFE!  I don't have the extra time it takes to babysit this thing.  Powercycling daily, lost connections multiple times per day. HOURS on the phone with support - all to do it again the next day. This system is advettised as the answer to my prayers, but sadly it's anythong but.  It is past the time I can return this dud of a product and a very expensive mistake. UNACCEPTABLE ! NETGEAR, look at all of hte dissatisfied people here, make it right and ship us routers that work. RBR 40 and RBS 40.

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello PriscTofte

     

    Did you try to factory reset the unit after upgrading to the latest firmware? also do you have Mumimo and beamforming enabled?

     

    DarrenM

    • PriscTofte's avatar
      PriscTofte
      Aspirant

      I did power cylce after updating the firmware, but have no idea what Mumio and Beam Forming are?  In the Advanced tab?  

      • jjbanks's avatar
        jjbanks
        Guide

        Yes in  the Advanced tab.  Then Advanced Settings.  Then Wireless.

        The two check boxes are at the bottom of the page.

        Let us know if it works for you as it did not for me.