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Forum Discussion
webfix4u
Aug 09, 2018Tutor
Problem with Remote Management on Orbi RBR50
Hi
I'm using the Orbi RBR50 system and I'm really happy with it. But when I want to enable the Remote Management in the Orbi app, I get this message: "This NETGEAR device is already registered wit...
FURRYe38
Aug 09, 2018Guru - Experienced User
Where did you get the Orbi from? New or used?
I would contact NG support and get there help on this...they'll need to help you get it registered correctly.
webfix4u
Aug 09, 2018Tutor
Hello FURRYe38
Thanks for your reply.
I would like to do that, but my 90 days support had expired. I just recently found out that this doesn't work...
- DarrenMAug 16, 2018Sr. NETGEAR Moderator
Hello webfix4u
Yes send me a Pm if you are still need support.
DarrenM
- NicholasTJan 02, 2019Aspirant
I’m in the same boat as above... new Orbi in September... just getting around to enabling remote management, but can’t because of the device/account association issue. Phone support is now expired. Any leads on how I can get this resolved?
- FURRYe38Jan 02, 2019Guru - Experienced User
I would file a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
NicholasT wrote:
I’m in the same boat as above... new Orbi in September... just getting around to enabling remote management, but can’t because of the device/account association issue. Phone support is now expired. Any leads on how I can get this resolved?