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finkm82's avatar
finkm82
Follower
Jan 23, 2019

Product Model:RBR20 CANNOT ALWAYS CONNECT TO WEBSITES

when I am connected to the Orbi WIFI, I cannot connect to all. Some I get the error message, 'PAGE NOT FOUND' and I have to log into my regular WIFI to get on or go to another page.  Why does that happen?  I have very strong signal on the Orbi Wifi 

Troubleshooting

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 23, 2019

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    finkm82 wrote:

    when I am connected to the Orbi WIFI, I cannot connect to all. Some I get the error message, 'PAGE NOT FOUND' and I have to log into my regular WIFI to get on or go to another page.  Why does that happen?  I have very strong signal on the Orbi Wifi 

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 24, 2019

    Hi finkm82

     

    Welcome to NETGEAR Community! 

     

    Was this working before?

    Please describe router ring LED.

    Do you have a device wired to the router? Is it online? 

    Firmware version? 

     

    Kindly access the router settings page and run Setup Wizard. 

     

    Regards, 
    Blanca 
    Community Team