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Forum Discussion
tgroves952
Feb 21, 2019Aspirant
Product registration failed
Hi, can't find any way to call Netgear so posting here. When I attempted to register my Orbi RBK50, the satelite reistered OK but the router says already registered to another customer. How can I con...
FURRYe38
Feb 21, 2019Guru - Experienced User
Please contact Nodism1125 via PM message box.
Future reference, please do not post any serial numbers in the forum.
tgroves952 wrote:
Hi , thanks for your reply. I bought this RBK50 in the UK recently from Currys PC World. This has the router and one satelite unit. The serial number of the router unit is <redact>. Message I got was "This serial number is already registered to another customer."
The satelite unit registered OK.
Regards
Terry Groves
Nodism1125
Feb 21, 2019NETGEAR Expert
Hi Terry,
Please contact customer service for product registration issue. Check my response via PM.
- OdexAug 10, 2019Aspirant
Can't register my Orbi router - on MyNetgear it gives an error and under Netgear it says it was already registered by someone else? Got a ticket logged - case number 41566401 h but unable to get anyone telephonically for this. How can I get in touch with anyone via email or a contact form? Going in circles.....Please assist :smileyfrustrated: