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Forum Discussion

tgroves952's avatar
tgroves952
Aspirant
Feb 21, 2019

Product registration failed

Hi, can't find any way to call Netgear so posting here. When I attempted to register my Orbi RBK50, the satelite reistered OK but the router says already registered to another customer. How can I con...
Installation
Nodism1125's avatar
Nodism1125
NETGEAR Expert
Feb 21, 2019

Hi Terry, 

 

Please contact customer service for product registration issue. Check my response via PM. 

 

Odex's avatar
Odex
Aspirant
Aug 10, 2019

Can't register my Orbi router - on MyNetgear it gives an error and under Netgear it says it was already registered by someone else? Got a ticket logged - case number 41566401 h but unable to get anyone telephonically for this. How can I get in touch with anyone via email or a contact form? Going in circles.....Please assist :smileyfrustrated: 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Aug 11, 2019

    Hi Odex

     

    Welcome to NETGEAR Community! 

     

    I have sent you a message. Please check your inbox.

     

    Regards, 
    Blanca 
    Community Team