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Forum Discussion
PS4 cannot connect to ORBI RBR50 by LAN
I recently got an ORBI RBR50 as a satellite for the upstairs. My PS4 is connected to the router that is downstairs wirelessly, however, I wanted to test the speeds when using an ethernet cable. When I hooked the ORBI RBR50 satellite and PS4 together with the ethernet cable, I kept on getting errors and could not connect to the internet. I feel like this is an easy fix but nothing is working that I have tried. What options do I have to address this issue?
6 Replies
Does the console connect to the RBR?
Try a different LAN cable? CAT6 is recommended.
Yes, I have a Legrand cat 6 ethernet cable from the Orbi RBR50 to my PS4.
cw2002 wrote:I recently got an ORBI RBR50 as a satellite for the upstairs. My PS4 is connected to the router that is downstairs wirelessly, however, I wanted to test the speeds when using an ethernet cable. When I hooked the ORBI RBR50 satellite and PS4 together with the ethernet cable, I kept on getting errors and could not connect to the internet. I feel like this is an easy fix but nothing is working that I have tried. What options do I have to address this issue?
It would be helpful to know more details about the equipment. Terms like "router" and "satellite" can be misleading.
For example, Orbi's RBR50 is a router (not a satellite) that must be connected to an ISP device (modem or optical unit) with an ethernet cable.
Can you provide the manufacturer and model number of the ISP device that is downstairs and the model number of the WiFi router that is plugged into it?
I made a mistake in my question. The Netgear RBR50 - ORBI AC300 Tri-Band Wifi is downstairs and the Netgear RBS20 - ORBI AC2200 Tri-Band Wifi Add-On satellite is in my room, which is what im trying to connect to my PS4 via ethernet cable.
cw2002 wrote:I made a mistake in my question. The Netgear RBR50 - ORBI AC300 Tri-Band Wifi is downstairs and the Netgear RBS20 - ORBI AC2200 Tri-Band Wifi Add-On satellite is in my room, which is what im trying to connect to my PS4 via ethernet cable.
Thanks. This makes perfect sense. My first step would be to look at the satellite connection to the router.
- On the Orbi router web interface, what does Attached Devices say about the satellite connection?
(It should be WiFi and "Good") - When the satellite is powered on, do the Ring Lights follow the pattern in this article:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
- On the Orbi router web interface, what does Attached Devices say about the satellite connection?
