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Forum Discussion
PS4 Pro Wont Connect to the 5GHz Signal
So I just recently purchased the Orbi RBK40 router and I noticed you cannot separate the 2.4GHz and 5GHz WiFi signals through normal methods. I was told that the router has a system or program that a...
Based on what you said, it sounds like the Orbi is working as designed->it's connecting your PS4 to the WiFi band that gives you the connection with the best performance, which is 2.4 in your case.
You said you get good download speeds when connected to 2.4 G.
You said you get poor download speeds and frequent disconects when you force your devices to connect to 5 G.
Therefore, your 5 G signal quality at the PS4 is poor and the Orbi is connecting you to 2.4, as it should.
I don't know why you would need to connect to 5 G if your devices are performing OK on 2.4.
If you want to connect to 5 G, then move your PS4 and/or your Orbi so they are closer together. 5 G doesn't travel very well through walls.
FWIW, it's normally the client device that chooses which band to use, based on various signal quality metrics. One thing to keep in mind is that the range and solid object penetration of 5 GHz is terrible compared to 2.4 GHz. For this reason, the farther your client devices are from the base station, the more likely they are to choose the 2.4 GHz connection. As st_shaw mentions, this is perfectly normal.
Also, with that said, different manufacturers can each choose their own thresholds on when to prefer one frequency over another. For this reason, its entirely possible that you could have a device, such as an iPhone right next to the PS4 and one device might choose 5 GHz, while the other might decide to use 2.4 GHz.