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Forum Discussion
PS4 Pro Wont Connect to the 5GHz Signal
So I just recently purchased the Orbi RBK40 router and I noticed you cannot separate the 2.4GHz and 5GHz WiFi signals through normal methods. I was told that the router has a system or program that a...
Based on what you said, it sounds like the Orbi is working as designed->it's connecting your PS4 to the WiFi band that gives you the connection with the best performance, which is 2.4 in your case.
You said you get good download speeds when connected to 2.4 G.
You said you get poor download speeds and frequent disconects when you force your devices to connect to 5 G.
Therefore, your 5 G signal quality at the PS4 is poor and the Orbi is connecting you to 2.4, as it should.
I don't know why you would need to connect to 5 G if your devices are performing OK on 2.4.
If you want to connect to 5 G, then move your PS4 and/or your Orbi so they are closer together. 5 G doesn't travel very well through walls.
Sorry I should have been more clear. When I was able to separate the 2.4GHz and 5GHz, the overall performance for the 5GHz dropped for every device. So I had to factory reset it to where they were one SSID again. And I seem to have fixed the problem. I tuned down the transmission power on the 2.4GHz band to 75% and turned of daisy chain. Now the PS4 is connecting to the 5GHz with no drops in the download rate