NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Purchase a used Orbi RBK50...serial number issues
I bought a used RBK50 system a couple of days ago and everything has set up fine except being able to register the serial with netgear. I know I'm out of the warranty range but is there ANY benefit t...
- Well apparently since the previous owners warranty ran out, I can't email them without paying?!..odd. I guess I'll call.
If it is like other Netgear products, the previous owner can go to MyNetgear and "release" the registration with Deactivate Product.
I have done this to move devices from one MyNetgear account to another.
I contacted the previous owner earlier today and he went into his account and deactivated my router from his account. I waited several hours and tried again...still says, serial number is already registered.
