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Forum Discussion
QOS speed test and speedtest.net different
ok so I purchased and setup the unit today - ISP Spectrum - 200Mbs - new modem this week
test on my phone using speedtest app getting 40-50 Mbs only which is hardly any better than the lynksys ...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are you wired or wireless when testing?
Trying different servers with speedtest.net and different browsers and devices?
Hi
thanks for reply
Cable Modem : Charter made in China Model E31T2V1 - DOCSIS 3.1 eMTA
Hardware: RBR50 FW 2.2.1.210
Speed test has been wireless, tested on my smartphone using both Speedtest in the Orbi mobile app ( understand provided by ookla)
and the OOKLA mobile app
Tested just now- 6 feet from Orbi base with similar results when testing near the Orbi satellite
down 209.18 up 11.72 using Orbi Mobile app speedtest
down 44.24 up 10.78 using ookla speedtest mobile app
Have tried different servers on ookla speedtest app with essentially same results, no ability to change servers on the Orbi mobile app
LAN test 211 up
appreciate any assistance/information you can provide.
Seems very strange to have such a disparity using the same device to test with only the app different
have tried in addition speedcheck and fireprobe speed check apps with similar reults
I tend to trust wired connections over wireless first off. Too many variables with wireless.
Have a different mobile device to test with?
Try a laptop maybe if possible.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle disable if enabled as well.If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Hi and thanks for reply
Further testing today using Surface laptop connected to wifi on 5ghz band, channel 48, and using 802.11ac protocol speed shows between 195 – 200 Mbs depending where in house I am testing which is same as results using the Orbi mobile app. Tested using a variety of test programs with same results. Testing at same time using my phone using the ookla speed test app still getting the 30- 40 Mbs
It seems to me my remote devices are default connecting to the 2.4 Ghz band resulting in the much lower speed. I would guess the Orbi app is designed to only test on the 5Ghz band using the 802.11ac protocol.
I also just discovered my one week old brand new Roku premier streaming devices do not support the 802.11ac protocol, the earlier generation of the device did, go figure, new “improved” model loses connectivity to 5ghz.
I am off to purchase another Roku device which supports the ac protocol – Roku Streaming Stick + or the Roku Ultra - appear to be the only new generation of Roku devices that only connect to the 11ac protocol.
Will update after installing and testing the new device.
Thanks again for your assistance
By the way, I ditched the Ookla mobile app due to getting really strange slow readings on it compared to Ookla on the web (independently or through Orbi), and other speed tests using both pc and mobile. Also ditched the Ookla Chrome extension for Google for the same reason. All activity indicates I am getting the speed and those apps are doing somethig else. For me.