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Forum Discussion
CaptShip
Nov 25, 2018Aspirant
QOS speed test and speedtest.net different
ok so I purchased and setup the unit today - ISP Spectrum - 200Mbs - new modem this week
test on my phone using speedtest app getting 40-50 Mbs only which is hardly any better than the lynksys ...
CaptShip
Nov 26, 2018Aspirant
Hi and thanks for reply
Further testing today using Surface laptop connected to wifi on 5ghz band, channel 48, and using 802.11ac protocol speed shows between 195 – 200 Mbs depending where in house I am testing which is same as results using the Orbi mobile app. Tested using a variety of test programs with same results. Testing at same time using my phone using the ookla speed test app still getting the 30- 40 Mbs
It seems to me my remote devices are default connecting to the 2.4 Ghz band resulting in the much lower speed. I would guess the Orbi app is designed to only test on the 5Ghz band using the 802.11ac protocol.
I also just discovered my one week old brand new Roku premier streaming devices do not support the 802.11ac protocol, the earlier generation of the device did, go figure, new “improved” model loses connectivity to 5ghz.
I am off to purchase another Roku device which supports the ac protocol – Roku Streaming Stick + or the Roku Ultra - appear to be the only new generation of Roku devices that only connect to the 11ac protocol.
Will update after installing and testing the new device.
Thanks again for your assistance
FURRYe38
Nov 26, 2018Guru - Experienced User
If your phone using the Oolak app isn't getting over 40mb, then there maybe something wrong with the app or the phone. I know my phone, 6sP gets well over that using that app.
Thanks for letting us know about the Roku. Ya, you need a streamer that support 5Ghz at least.
- CaptShipNov 26, 2018Aspirant
Suspect the phone is only getting 40 - 50 mbs down is because it is connecting on the 2.4 ghz band.
I can see in the Orbi admin the Roku Streaming Stick Plus device is connected on the 5Ghz band channel 48 using 802.11ac protocol, it is only showing 35 - 40 Mbs download speed, very puzzling. The download speed is determined using the Roku built in speed measuring app. When I connect a Surface laptop on the same 5Ghz band and place it a foot away from the Roku device downloading at 200+ Mbs.
Will be heading over to the Roku forum to see if this has been reported and if so any solution.
Probably should have just purchased the Roku Ultra device which has a RJ45 port and connected direct to the Orbi satellite and be done with it!
- FURRYe38Nov 26, 2018Guru - Experienced User
You can try this, turn down the 2.4Ghz radio on the Orbi router temporarily to see if you can get the phone to connect to the 5Ghz radio. Find this under Advanced Tab/Advanced Settings/Wireless settings. Check 25%. Appy the change. Turn Off the phones wifi after the Orbi router has come back to ready, then turn it back on. The phone should connect to the 5Ghz radio. Load up wifisweetspots on your phone from the store to see what the connection rate is between the phone and routers wifi. It should see at least 867Mb I believe. Some where in that range. If you don't, something maybe wrong with the phone.