NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChuckinJapan
Oct 26, 2018Star
RB 50 iPhone App
I cannot sign in to the iPhone Orbi app to control my based station and extension.
The sign in page shows "admin" on the User Name line and I cannot edit or change that to my saved user name. So my password will not work with the "admin" user name.
I have restarted the Orbi app and this behavior does not change. I regularly update my iPhone apps and I believe I have the most current version.
Did it work for you? Sometimes the update in iphone doesn't work so the app needs to be fully removed and re-installed again.
5 Replies
- FURRYe38Guru - Experienced User
Try removing the app from the phone, reboot the phone then re-install the app and try again?
Thanks. That process reminded me of the steps necessary since I hadn't used the iPhone app in some months.
- FURRYe38Guru - Experienced User
Did it work for you? Sometimes the update in iphone doesn't work so the app needs to be fully removed and re-installed again.