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Forum Discussion
RBK20 - Orbi Log-in Fail and no option to reinstall
Hi people,
Far passed the point of frustration. Since a couple of days, my RBK20 router has stopped working.
I've been trying to reinstall several times, but the iPhone app doesn't recogn...
gmsteeds wrote:
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ii) Trying to access the router through its IP-address; Resulted in a complete setup, but not accessible since it was unsafe and couldn't be used
iii) Updated all firmware
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What do you mean by "since it was unsafe and couldn't be used"? If you refer to the "unsecure" warning that you get from your browser, then you can just accept an exception and continue or use http not https to access the IP address of Orbi, you can also just use orbilogin.com and you will be automatically directed to the Orbi IP address of the router.
For the Orbi phone app, if it has been configured previously with another password, then I think that you need to uninstall the app and install it again to be prompted for the password again.
Good luck :)