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rebknell's avatar
rebknell
Aspirant
Oct 03, 2020
Solved

RBK20 bought used - previous owner did not reset

Hello all, 

 

I bought an Orbi RBK 20 on eBay used and when I tried to set it up I was stopped at the log in part on the app. I typed the default password in and it said it was wrong. I am assuming this means the previous owner did not reset it before shipping it out. I have sent him a message and am still awaiting his reply, but was wondering if there was a way to work around this if he does not respond back. 

Any ideas or tips would be greatly appreciated. Thank you.

 

Rebecca


  • rebknell wrote:

    So, in order to use this I need a satellite? (as I got to the point where it was searching for one) Won't work without one?

     

    Great, i bought just this unit. They never mentioned in decription it needed this part to work. Sigh.


    Works fine without a satellite. You probably missed the cancel option. 

4 Replies

  • Nenvermind - just found an article how to reset. Should have went there first. Sorry

    • rebknell's avatar
      rebknell
      Aspirant

      So, in order to use this I need a satellite? (as I got to the point where it was searching for one) Won't work without one?

       

      Great, i bought just this unit. They never mentioned in decription it needed this part to work. Sigh.

       

       

      • Mstrbig's avatar
        Mstrbig
        Master

        rebknell wrote:

        So, in order to use this I need a satellite? (as I got to the point where it was searching for one) Won't work without one?

         

        Great, i bought just this unit. They never mentioned in decription it needed this part to work. Sigh.


        Works fine without a satellite. You probably missed the cancel option.