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Saus76's avatar
Saus76
Tutor
Jul 26, 2018

RBK23 Setup help

I just got the rbk23 and during setup i cant remember what it asked me but I created a new ssid and password and completed the setup, now I have two ssid's. One is the default Orbi29 and the other is the ssid I created called OrbiSat,

 

Ive literally spent the last hour trying to remove the Orbi29 ssid but cant figure out how, I also cant change its password, which is "password" now anyone can access my internet.

 

There are no settings that I can see for the default Orbi29 network after going to 192.168.1.1.

 

Can someone please advise me what to do to remove this default ssid? Or where its settings are so i can change the password for it. Thanks.

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Was the satellite added to the router and did it connect to the routers new SSID name?

    Possible the satellilte didn't connect correctly to the new SSID name. Might reset the satellite and re-add it to the router.

    Be sure there isn't a neighbor with a Orbi system near by...

     

     

    • Saus76's avatar
      Saus76
      Tutor

      Hi, thanks for the reply. The Ordbi29 ssid is mine for sure :) I reset the satellites but it didnt help so I reset the router as well. After doing that I am unable to set the whole thing up again. Its as if it only partially reset/restored the router. It still shows the name as the ssid I created (OrbiSat) during setup but the password no longer works. 

       

      Following the instructions I cant connect to the router no matter what I do (wired via ethernet to laptop or wireless) to orbilogin.com or 192.168.1.1. I think the router turned the pink colour in the end.

       

      Anyway due to the unbelievably hard setup and the numerous problems Ive encountered ive decided to return them. They work really great, better than the BT and Linksys ive had so far but theyre too much hassle. 

       

      Also I noticed when using the router as a router my download speed wired using homeplugs is drastically slower. Changing back to my Asus router again and the speed jumps 7 or 8 fold. When you set up the router to AP mode you cant connect again to the settings as it takes me to my Asus settings instead. 

       

      Im not sure why Netgear have went the route of giving people a router they likely dont need rather that 3 straight satellites?? Do you know the reason?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, lets try this. Turn off ALL satellites.

        Just you, 1 wired PC to the Orbi router and thats it.

        Now press the reset button in back of the router, hold it until you should see the top led turn on yellowish amber. Then let go. should hold for about 15 seconds i think maybe just a bit longer. After you see the Amber come on, let go and the top led should start to blink ON and OFF WHITE. Then should change to a slow pulsating WHITE. This means the router is back to ready and waiting to be set up.

        Log in to 192.168.1.1 and walk thru the set up wizard. I would skip adding the satellites for now, you can add them after the router has been set up and tested. As you walk thru the wizard it should ask you for a new SSID and PW, give something new. Try somethign with out Orbi in it. Once you finish the setup. Check the SSID and PW and internet access with the PC and a wireless device...