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Forum Discussion
62cwil
Jul 08, 2017Aspirant
RBK30 kit
Lights on main unit and satellite after setup were blue and I got speeds of around 23mbps. After a while both lights went out but everything still works. Should blue light on both units stay on or is ...
62cwil
Jul 08, 2017Aspirant
Thank you so much for helping
I called AT&T and turned off the WIFI on the Arris NVG589 Router. I then went to orbilogin and changed from router to Access point.
Also AT &T said I had a 18mbps plan. With that plan befor orbi I was getting 10-12 mbps. While on phone with them they stated they had promotion for same price to go to 24 mbps so I increased. They had me turn off power and then turn back on once lights were all lit. I also turned off orbi. Once Arris modem on I turned on orbi and waited until blue lights came on and then hit synchonrize. I then rechecked speed and it onlly 23 mbps.
What Now?