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Forum Discussion
RBK30 kit
Lights on main unit and satellite after setup were blue and I got speeds of around 23mbps. After a while both lights went out but everything still works. Should blue light on both units stay on or is ...
Thank you so much for helping
I called AT&T and turned off the WIFI on the Arris NVG589 Router. I then went to orbilogin and changed from router to Access point.
Also AT &T said I had a 18mbps plan. With that plan befor orbi I was getting 10-12 mbps. While on phone with them they stated they had promotion for same price to go to 24 mbps so I increased. They had me turn off power and then turn back on once lights were all lit. I also turned off orbi. Once Arris modem on I turned on orbi and waited until blue lights came on and then hit synchonrize. I then rechecked speed and it onlly 23 mbps.
What Now?
62cwil wrote:Thank you so much for helping
I called AT&T and turned off the WIFI on the Arris NVG589 Router. I then went to orbilogin and changed from router to Access point.
Also AT &T said I had a 18mbps plan. With that plan befor orbi I was getting 10-12 mbps. While on phone with them they stated they had promotion for same price to go to 24 mbps so I increased. They had me turn off power and then turn back on once lights were all lit. I also turned off orbi. Once Arris modem on I turned on orbi and waited until blue lights came on and then hit synchonrize. I then rechecked speed and it onlly 23 mbps.
What Now?
You're welcome.
Everything is working correctly. There is nothing more you need to do. You have a 24 Mbps internet plan and you are getting 23 Mbps on a speed test on WIFI. That's perfect.
You won't see any faster downloads from an Internet speed test unless AT&T gives you a plan faster than 24 Mbps.
Your WiFi speeds inside your home (internal to your LAN) will be faster than 23 Mbps, but testing that requires more effort. You can measure the speed by transferring a very large file between a wired computer and a WIFI computer. You could also download iperf3 and use that to test between a wired computer and a WIFI computer inside your home.