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efrazee54's avatar
efrazee54
Follower
Jul 27, 2018

RBK33 Question

I changed by wifi name from ORBI50 as was orignially given to something related to our family name. Now the app is all messed up and won't recognize my Orbi and satellites. When I tried to do a system restart, it keeps telling me to connect to ORBI50, but my wifi continues to use the name I gave it. Any ideas how I can get it back to ORBI50 so My wifi works properly with the app?

Installation

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 27, 2018

    Try removing the app and re-install.

    Ensure your are connected to the new SSID name on the Orbi. The app shouldn't depend on the use of an older SSID name. Should be able to connect to any as along as its your Orbi system.