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rockyucm's avatar
rockyucm
Aspirant
May 17, 2019
Solved

RBK40 Orbi connectivity issues (1000Mb)

My ISP provided 1000Mb service with Nokia G-240G-C Modem while my Netgear Orbi AC2200 RBK 40 ,updated with latest firmware, cannot get the DHCP connection. The internet service is fine as my D-Link router work properly, is there any configuration can solve this problem?Thanks.
  • The problem has been solved, ISP replied that the port was used by the original router and for 1000Mb connection, we need to turn off the modem half day or simply use another port of the modem

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you power OFF the modem for 30 seconds along with the RBR, then power on the modem first, then the RBR? 

     

    • rockyucm's avatar
      rockyucm
      Aspirant
      The problem has been solved, ISP replied that the port was used by the original router and for 1000Mb connection, we need to turn off the modem half day or simply use another port of the modem
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Glad you got it working. Enjoy. :smileywink: