RBK50 and Epson WP‑4535 scanner problems

Question

&nbsp;New Orbi RBK50 system has arrived and all set up. &nbsp;It's working very nicely and the speed is astonishing!&nbsp;I've added the two wireless printers and printing works fine, but one of them, the Epson&nbsp;WP‑4535 scanner doesn't work now. &nbsp;I've updated all the drivers and it makes no difference. &nbsp;It did take a while to get the Epson to connect and I wonder if part of the problem was that there were two versions of the router name in the list of networks the printer found.&nbsp;We've had this issue with this printer before the Orbi, and our network guy adjusted something to make it do a static IP address instead of the dynamic one (I'm not techie myself but I slightly get what that means)&nbsp;Also, I wondered if it's because the printer isn't 5ghz compatible (except why would it connect for printing?)&nbsp;

DarrenM · Answer

Hello sazzaf

&nbsp;

Did you try connecting it to the other SSID that it can see?

&nbsp;

DarrenM

OrbiPhilip · Answer

Different printer, but I tried both with no different results.

I think it presents every AP seen (including dups) in setup then only uses the SSID. Basically a failure to de-dupe their setup tool drop down.

SazzaF · Answer

Hi&nbsp;&nbsp;Thanks for the reply - yes I did. &nbsp;Same problem.&nbsp;Very odd.&nbsp;

OrbiPhilip · Answer

In my case upgrading the Orbi to v1.12.0.18 and upgrading the printer firmware resolved the issue.

Desmond_Lau · Answer

Pls try to change 2.4G channel to below 22, some of printer doesn't support channel 13

Forum Discussion

RBK50 and Epson WP‑4535 scanner problems

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